Providing innovative, comprehensive, and end-to-end information technology and workforce management solutions that empower businesses to achieve digital transformation, enhance operational efficiency, and drive sustainable growth

About the Role:

We are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to improve loan servicing processes, drive system enhancements, and support operational excellence throughout the loan lifecycle.

Key Responsibilities:

• Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events.

• Serve as a Loan IQ subject matter expert, supporting servicing, accounting, agency deals, and integrations with upstream and downstream systems.

• Translate business needs into functional specifications, user stories, process flows, and solution designs for development teams and vendors.

• Lead or support testing activities, including SIT and UAT, create test cases, manage defect resolution, and validate business outcomes.

• Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors.

  Required Qualifications:

  Business Analyst with proven experience in commercial lending, syndicated loans, or loan operations environments.

• Strong hands-on knowledge of Finastra Loan IQ is required, including servicing, accounting, agency, and loan lifecycle functionality.

• Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services.

• Strong analytical skills are important, along with experience supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs.

• Excellent stakeholder management and communication skills are also needed to collaborate across business, technology, and vendor teams.

  Preferred Qualifications:

• Experience working directly with Finastra or other loan servicing platform vendors is a plus.

• Knowledge of loan accounting, general ledger integrations, and financial reporting processes would be beneficial.

• Exposure to Agile delivery methodologies and user story creation is also helpful, as is experience supporting large-scale Loan IQ implementations, upgrades, or migration programs.

• Familiarity with automation, workflow optimization, and operational transformation initiatives would be an advantage.