Providing innovative, comprehensive, and end-to-end information technology and workforce management solutions that empower businesses to achieve digital transformation, enhance operational efficiency, and drive sustainable growth

Job Description

We are seeking an experienced Product Owner – Master Data Management (MDM) to support the transformation and governance of critical enterprise data assets within the Multifamily Data Product Management organization.

The ideal candidate will own the MDM product vision, strategy, roadmap, and backlog, while serving as the key bridge between business stakeholders, data stewards, product teams, and technology teams. This role will focus on establishing trusted, standardized, and high-quality master data through effective data governance, data quality, golden record management, and stewardship processes.

The successful candidate will bring a strong combination of Product Ownership, Master Data Management, Data Governance, Data Analysis, and Agile delivery experience, preferably within the mortgage, commercial real estate, or multifamily lending domain.

Key Responsibilities:

1. Define and communicate the product vision, strategy, roadmap, and business value for MDM capabilities.
2. Own and manage the MDM product backlog, ensuring features and user stories are clearly defined, prioritized, estimated, and aligned with business objectives.
3. Drive MDM capabilities including Golden record creation, Data matching and merging, Survivorship rules, Data stewardship workflows, Hierarchy management, Reference data management.
4. Define and establish master data domains such as counterparty, property, and other critical business entities.
5. Develop and implement appropriate data governance models, standards, and stewardship processes.
6. Partner with data owners, data stewards, business stakeholders, architects, developers, and technology teams to deliver MDM solutions.
7. Work closely with development teams to build modular, reusable, scalable MDM solutions.
8. Conduct and support data profiling, data quality assessments, data mapping, data querying, and duplicate identification.
9. Define and monitor data quality KPIs, stewardship SLAs, and master data health metrics.
10. Identify data quality issues and perform root-cause analysis to drive sustainable improvements.
11. Lead sprint planning, backlog refinement, release planning, and other Agile ceremonies in collaboration with Scrum and technology teams.
12. Gather feedback from data consumers, data stewards, and data owners to continuously improve MDM solutions.
13. Balance short-term data quality improvements with long-term data modernization and architectural objectives.
14. Facilitate meetings and present MDM strategy, progress, risks, and outcomes to senior management and cross-functional stakeholders.
15. Support enterprise-wide Data Modernization initiatives by ensuring master data governance and standardization align with business and technology priorities.
16. Act as the primary MDM subject matter expert for enterprise data and modernization initiatives.

Required Qualifications:

1. 5+ years of Product Owner experience in enterprise technology or data-focused environments.
2. 5+ years of experience in data-related roles, with strong expertise in: Master Data Management (MDM), Data Governance, Data Quality, Data Delivery.
3. Strong understanding of core MDM concepts and practices, including Golden records, Match/merge, Survivorship rules, Data stewardship, Hierarchy management, Reference data management
4. Hands-on experience with data analysis, including data profiling, data querying, data mapping, duplicate identification, and data quality assessment.
5. Experience managing complex, enterprise-wide data transformation or change management initiatives involving multiple business and technology teams.
6. Strong understanding of data governance frameworks and master data standardization.
7. Experience working in Agile/Scrum environments and familiarity with Agile delivery tools.
8. Strong analytical and problem-solving skills, particularly in data quality and root-cause analysis.
9. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and business stakeholders.
10. Experience working with relational and non-relational databases across on-premises and cloud environments.
11. Understanding of different MDM architectural approaches, including Registry, Consolidation, Coexistence, Centralized MDM
12. Ability to work independently while effectively collaborating across multiple teams and disciplines.
13. Ability to work onsite in McLean, VA, five days per week.

Preferred Qualifications:

1. Experience in the mortgage industry, preferably commercial or multifamily real estate.
2. Knowledge of commercial/multifamily mortgage and loan lifecycle processes.
3. Experience with Freddie Mac or similar financial services organizations.
4. Experience supporting Data Modernization or enterprise data transformation programs.
5. Experience defining and implementing enterprise data governance frameworks.
6. Experience working with MDM platforms and technologies.
7. Experience managing master data domains such as counterparty, property, organization, loan, or customer.
8. Experience establishing data stewardship operating models and governance processes.
9. Strong understanding of data quality measurement frameworks, KPIs, and SLAs.
10. Experience working with senior leadership, data owners, data stewards, enterprise architects, and engineering teams.
11. Strong stakeholder management, facilitation, negotiation, and presentation skills.
12. Experience balancing product strategy, business priorities, data quality improvements, and technical architecture in an enterprise environment.