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Job Description

We are seeking a PC Hardware / Lab Operations Technician with 4–6 years of experience in PC hardware troubleshooting, system configuration, operating system installation, networking, and server management. The ideal candidate will be comfortable working in a controlled lab environment, following technical procedures, executing software installations and tests, documenting results, and supporting hardware and lab configuration changes.

Key Responsibilities

• Debug and troubleshoot PC hardware platforms, systems, and components.
• Build, configure, and maintain PC hardware systems according to technical specifications.
• Install, configure, and operate various PC operating systems, including Windows Server, Windows XP/Vista, Linux, and NetWare.
• Execute predefined software installations, system configurations, and hardware tests in a controlled lab environment.
• Accurately document system configurations, test procedures, results, and troubleshooting activities.
• Follow technical instructions and procedures carefully and accurately.
• Perform basic networking and server management activities.
• Assist with laboratory layout changes, including rewiring network/hardware configurations and machine placement.
• Support day-to-day lab operations and ensure systems remain properly configured and operational.
• Collaborate effectively with engineering, technical, and lab teams.

Required Qualifications

• 4–6 years of relevant experience in PC hardware, system configuration, lab operations, or technical support.
• Hands-on experience debugging PC hardware platforms and building/configuring systems.
• Experience installing and running multiple operating systems, including Windows, Windows Server, Linux, and/or NetWare.
• Experience with networking and server management.
• Ability to execute predefined installation and testing procedures accurately.
• Strong documentation and record-keeping skills.
• Ability to follow detailed technical directions and procedures.
• Good verbal and written communication skills.
• Strong teamwork and problem-solving abilities.
• High School Diploma or GED equivalent required for U.S. candidates.

Preferred Qualifications

• Experience working in a hardware/software testing lab or controlled technical environment.
• Experience with lab infrastructure, equipment placement, cabling, and rewiring.
• Familiarity with system-level troubleshooting and hardware diagnostics.
• Experience maintaining test environments and documenting test configurations.
• Ability to work independently while following established technical processes.